As Fire & Water Restoration experts in Greenville, NC, especially in the aftermath of Hurricane Matthew, we get a lot of questions about water damage, and for good reason. According to CNBC, the damage caused by Hurricane Matthew throughout North Carolina last month,

“caused $1.5 billion in damage to 100,000 homes, businesses and government buildings in North Carolina, according to a state estimate…Hurricane Matthew was blamed for killing at least 43 people in the United States — 26 of them in North Carolina — with most deaths caused by flooding”

That means that a lot of Greenville, Winterville, and Rocky Mount residents are facing serious water damage. Whether you were hit or not, here’s what you need to know about water damage.

1. Look at Your Insurance Closely

You might think that water damage is water damage, whether it’s from flooding or burst pipes, but flooding might not be in your insurance policy. Of course, if you live somewhere likely to experience flooding, you will already have a policy through the National Flood Insurance Policy (NFIP). When you report the claim to the insurance company, make sure to specify whether the claim is for water damage or for flood damage, so they can begin adjusting your claim correctly, the first time.

2. You Need to Act Now

When your property gets water damaged, you don’t have the luxury of waiting around for a convenient time to start the cleaning up. There is serious secondary damage from mold growth that puts your health at risk. You usually have a 48-hour window so if you experience water damage, please contact us right away.

3. Know the Quality of the Water

Depending on where the water comes from can determine the total damage. Water damage is categorized as one of three levels by how polluted the water source was. They are as follows:

Category 1: Water from a clean water source. This water will not cause illness or any ill effects.

Category 2: When the water might have harmful bacteria in it. This may cause illness through contact.

Category 3: Highly contaminated water. This can cause severe illness or death. Think sewage backup, an overflowing toilet, or storm waters.

For more information on these categories, check out these resources from the IICRC. Even though water may start out as Category 1, that doesn’t mean it will stay that way. Any contamination that the water touches, such as dirty carpeting or soil, can change water damage Category to 2 or even Category 3. And since standing breeds bacteria, the longer the water is around, the worse the contamination of your property.

More contamination can mean that the restoration team will have to use more aggressive measures to clean your structure and property and even some items may not be saved.

What Should You Do Next?

24-Restore wants to help you with any fire & water restoration service you could need in Greenville, NC. Water damage is very serious and it’s best if you know how to deal with it. Hopefully, this was helpful and you now know what you need to do in case it happens to you. 24 Restore is a team of cleaning, restoration and remodeling specialists backed by an on-call support team of restoration experts. Our “teamwork” guarantees our customers with a quick emergency response, up-to-date technology, and a professional job is done right. Whether you’re seeking Fire or Water Restoration, we can be here to help. If you have recently experienced water damage, contact us today!

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